Refund Policy
Motor Carrier Filings LLC Terms & Conditions
Refund Eligibility
We offer refunds for services purchased within 30 days of payment under specific conditions. To request a refund, please contact us within this 30-day period with your order number and reason for your request. Refunds will only be granted if:
- The service was not provided as described
- The service has not been accessed or used
- The filing has not been initiated or completed
Note: We do not offer refunds for services that have already been accessed or used. Customized services created specifically for you are non-refundable.
Refund Processing
If a refund is approved:
- A transaction fee of up to 10% may be deducted to cover processing fees
- The refund will be credited to your original payment method
- Please allow up to 10 business days for processing
Refunds cannot be issued after the 30-day period has expired.
Cancellation Policy
You may cancel your order within 30 days of placement if:
- The service has not been accessed or used
- The filing has not been initiated
- You email us at info@filingfmca.com by midnight of the 3rd day following order placement
Motor Carrier Filings LLC will send email confirmation upon service completion. No refunds will be issued after this confirmation is sent.
Non-Refundable Services
The following are not eligible for refunds:
- Services already accessed or used
- Customized services created specifically for you
- Orders where we've requested additional information after 30 days
- Services already initiated or processed
In case of cancellation after service preparation begins, you may be responsible for incurred fees.
Pricing Errors
We reserve the right to:
- Cancel orders placed at incorrect prices
- Issue credit for incorrect charges
- Refuse orders with pricing errors
If your order is canceled due to a pricing error, we'll notify you immediately.
Have Questions About Our Policy?
Our support team is available to assist with any refund or cancellation inquiries.
Motor Carrier Filings LLC
9822 Bernwood Place Drive, Fort Myers, FL 33966